Privacy policy

We care about your privacy. When you use our site, purchase our products, or connect with our brand, we treat your personal information as described in our Privacy Policy. We value transparency and want you to belief in the way we safeguard your information.

What We Collect and Why:

We collect information in order to create a pleasant purchasing experience, enhance our services, and serve you effectively.

1. Information You Provide

  • Name, email, and phone number – so we can confirm orders, answer queries, or send updates.
  • Shipping and billing address – to make sure your order gets to the right place.
  • Payment details – processed securely through trusted third-party payment gateways. We don’t store your card info.

2. Automatically Collected Info

When you visit our site, we may gather:

  • Device and browser data (e.g., IP address, browser type, time zone)
  • Website usage information, such as pages visited and how you interact with content

This helps us improve your experience and keep the site running smoothly.

How we use your information:

  • To process and deliver orders
  • To provide customer service and track issues
  • To improve our website and offerings
  • To send promotional messages or order updates if you opt in
  • To prevent fraud and misuse of our services

Who we share your data with

Your personal information is not sold by us. But we could share it with:

  • Service suppliers such as shipping partners, payment processors, or customer support services.
  • Marketing platforms (such as email marketing services), solely with your permission.
  • Legal authorities where necessary to adhere to laws or regulations.
  • Everyone of our partners has a contractual obligation to protect your data and use it only for the purposes we have agreed upon.
  • We reserve the right to request ID/address proof for high-value or suspicious orders.
  • Any false chargebacks will lead to permanent blacklisting and legal escalation.
  • Abusive behavior toward customer support may lead to service denial.

Cookies & Tracking

Cookie and related technologies are used by us to save your preferences and recognize how you navigate our website, provide individualized content and experiences. Through your browser's settings, you can manage or turn off cookies.

Keeping your data safe

We consider security of data carefully. To safeguard data during online transactions, we employ SSL encryption. To detect and stop possible threats, do routine monitoring. Internal access to personal data is restricted to those who require it. No system is completely infallible, no matter how hard we try. We will notify you in accordance with applicable regulations if we ever encounter a breach.

Updates to this policy

This Privacy Policy may be updated periodically to take into account modifications to our procedures or laws. When we do, we'll update the effective date and let you know if there are any major changes.

Contact Us

Have questions about how we handle your data?

We're here to help.

Email: support@chuckleberrie.com

Phone: 8488831006